All Categories Troubleshooting

When browsing AliExpress, you may notice that product prices shown on their website can differ from the prices provided through their API (which various apps,......

published on October 21, 2024

Learn how to resolve address validation errors when fulfilling orders through AliExpress

published on November 9, 2024

If Cloudflare's Attack Mode is enabled on your WooCommerce store, it can block API connections and prevent Importify from connecting to your store. You'll need......

published on December 16, 2024

Learn why imported products appear as 'sold out' during checkout and how to fix it through proper shipping configuration across Shopify, WooCommerce, and Wix platforms

published on December 19, 2024

In order to use the import feature or access the Importify dashboard you need to make sure your browser does allow cookies to be saved.......

published on December 3, 2021

There is a 50,000 variants limit on Shopify stores, so if you cross the 50,000 variant limit you will be able to add a maximum......

published on December 3, 2021

If you're having trouble seeing your collections in the Importify extension, especially on Shopify, here's a quick guide to resolve the issue: Understanding the Problem......

published on December 3, 2021

If you're experiencing issues importing products, follow these steps: - Use a desktop computer: Importify is not compatible with mobile devices or tablets, so ensure......

published on December 3, 2021

For any questions, Please email us at support@importify.com or use this form to contact us...

published on December 11, 2021

This guide outlines the steps to grant the Importify team support access to your Shopify admin dashboard. This is essential for the Importify support team......

published on January 13, 2024